Business Correspondence by Anonymous

You have the satisfaction of knowing that the letter is immune from these ills and weaknesses to which flesh is heir and will deliver your message faithfully, promptly, loyally. It will not have to resort to clever devices to get past the glass door, nor will it be told in frigid tones by the guard on watch to call some other day. The courtesy of the mail will take your letter to the proper authority. If it goes out in a dignified dress and presents its proposition concisely it is assured of a considerate hearing.

It will deliver its message just as readily to some Garcia in the mountains of Cuba as to the man in the next block. The salesman who makes a dozen calls a day is doing good work; letters can present your proposition to a hundred thousand prospects on the one forenoon. They can cover the same territory a week later and call again and again just as often as you desire. You cannot time the letter's call to the hour but you can make sure it reaches the prospect on the day of the week and the time of the month when he is most likely to give it consideration. You know exactly the kind of canvass every letter is making; you know that every call on the list is made.

The salesman must look well to his laurels if he hopes to compete successfully with the letter as a selling medium. Put the points of advantage in parallel columns and the letter has the best of it; consider, in addition, the item of expense and it is no wonder letters are becoming a greater factor in business.

The country over, there are comparatively few houses that appreciate the full possibilities of doing business by mail. Not many appreciate that certain basic principles underlie letter writing, applicable alike to the beginner who is just struggling to get a foothold and to the great mail-order house with its tons of mail daily. They are not mere theories; they are fundamental principles that have been put to the test, proved out in thousands of letters and on an infinite number of propositions.

The correspondent who is ambitious to do by mail what others do by person, must understand these principles and how to apply them. He must know the order and position of the essential elements; he must take account of the letter's impersonal character and make the most of its natural advantages.

Writing letters that pull is not intuition; it is an art that anyone can acquire. But this is the point: _it must be acquired_. It will not come to one without effort on his part. Fundamental principles must be understood; ways of presenting a proposition must be studied, various angles must be tried out; the effectiveness of appeals must be tested; new schemes for getting attention and arousing interest must be devised; clear, concise description and explanation must come from continual practice; methods for getting the prospect to order now must be developed. It is not a game of chance; there is nothing mysterious about it--nothing impossible, it is solely a matter of study, hard work and the intelligent application of proved-up principles.

_Gathering_ MATERIAL And _Picking_ Out TALKING Points

PART I--PREPARING TO WRITE THE LETTER--CHAPTER 3